Simply put, Brian Miller is the best contractor we have ever worked with–either in West Virginia or any other state we have lived in. It actually took a year to find Brian while we went through six other contractors who were less than satisfactory for different reasons. During our year long search, one contractor left our house for Home Depot and never returned and one highly rated contractor would only estimate the job through pictures and a visit from their sales representative (a process which took two frustrating months). In contrast, Brian spent about 20 hours with us planning the project. We initially talked about replacing the deck and patio under it, but the house had been neglected for years and the previous owner had done a lot of work that wasn’t up to code. As a result, work on the deck–and only the deck–could have caused significant damage to our kitchen (which was on top of an enclosure that lacked proper footers). Brian brought out a structural engineer on several occasions and they designed a fix that was easily accepted by the County permitting office and also allowed him to create a beautiful pattern with the wood deck. The demolition actually began the first week of January and the weeks got progressively colder. Brian’s team worked at an incredible speed in brutally cold weather. Brian was meticulous in measuring and laying out the footers and deck flooring–working all day in weather that left us frozen after a half hour. During the permitting process, the county said we had to replace our septic system to bring it up to code. Brian actually contacted someone to do the job in two weeks from start to finish–so it didn’t impact the rest of the scheduled work at our house. After finishing the deck, the team created a beautiful paver patio underneath it. All the work was beautifully done–even the cinder block and framing under the kitchen–which isn’t visible outside the house. The team also replaced rotting wood along the bottom of the house with cinder block and proper outside wood and then replaced siding on that portion of the house, choosing siding that matched the rest of the house. Brian and his team truly took the house from neighborhood eyesore to neighborhood gem. All the neighbors have told us how nice the house looks. Interestingly, everyone has also remarked on how hard the team worked, noting that they never saw them hanging around–rather they worked all day. We are already talking to Brian about another project and highly recommend him.
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Dan and the other 2 professionals sent to our home by the owner of the company, Brian Miller, displayed the utmost in knowledge, experience, and professionalism. If you are looking for a company that will take shortcuts, and sacrifice quality to save a few dollars, DO NOT call Miller’s! They use superior materials, and will take the time needed to do the job the right way, the first time! I am so glad we checked Angie’s List before making our decision. Thanks to them, we made the best choice the first time!
This is the second job Brian has done for us. He and his crew do excellent work. Last year he built a deck and hardscape that turned out beautifully. The window and siding job he did this year is beautiful and of the highest quality. The most important quality for a contractor is that he does what he promises within the scheduled time and budget. We can always rely on Brian to keep his promises. The quality of the work is top notch. Brian also spent a lot of time helping us decide what types of windows to get and helped us make decisions for colors and types of siding. He will spend a lot of time helping a customer choose products to be used in a particular job. I would not hesitate to recommend Miller’s Residential Creations to anyone who needs a quality contractor.